Terms of sale and use
In force as of September 7, 2026.
These terms say what Technipatch undertakes to do, what it does not guarantee, and what happens if you stop. They apply as soon as you use the service, including without an account. Information about the publisher and the handling of your data is on the legal notice page.
1. Purpose
Technipatch is an audiovisual system diagram editor available online. It lets you draw an installation diagram, derive a cable list, a patch sheet and an equipment list from it, export it as PDF, SVG, PNG and CSV, and share it by link. These terms govern access to the service and, where applicable, the purchase of a subscription.
2. Provider
The service is published by Julien Raulot (EI), whose full identity, address, registration numbers and contact details appear on the legal notice page. Any question about these terms should be sent to julien@awakeprod.fr.
3. Access to the service
Drawing a diagram, generating the documents that follow from it, exporting them and sharing a link require no account and no sign-up. A share link carries the diagram in its address and opens read-only.
Saving a project to the server requires an email address. An owner token is then issued to the browser: it stands as proof of access to the projects saved from that machine. If it is lost, an access link sent to the associated email address restores it. It is your responsibility not to pass it on.
4. Plans and prices
The Discovery plan is free and needs no account: unlimited drawing, all checks, the three documents, every export and link sharing, one project kept on the server. Sheets exported on that plan carry the line “Made with Technipatch”.
The Pro plan is offered at €12 per month, the Studio plan at €39 per month for up to five people, then €9 per additional person. Prices are stated in euros, all taxes included; VAT not applicable, article 293 B of the French tax code. The applicable price is the one displayed on the day of purchase; a price change applies only to instalments falling due after it is announced, at least one month in advance.
As of the effective date of these terms, no paid plan is sold: payment is not open and the service is provided free of charge. The articles on payment, renewal, termination and withdrawal will take effect only when subscriptions open.
5. Term, renewal and termination
A subscription runs for one month or one year and renews automatically for the same term unless cancelled before the renewal date. An annual subscription taken out by a consumer gives rise to the prior notice required by article L.215-1 of the French consumer code, sent between three months and one month before the renewal date.
Termination is carried out online from the account, without reason or formality, in accordance with article L.215-1-1 of the French consumer code. It takes effect at the end of the current period: the service stays open until then and no pro-rata refund is due. At the end of the period the account returns to the free plan; projects saved beyond that plan’s limit remain readable and exportable but can no longer be modified on the server, and are never deleted without a request from you.
6. Right of withdrawal
A consumer who subscribes at a distance has fourteen days to withdraw, without reason or penalty, in accordance with article L.221-18 of the French consumer code.
Because a subscription gives access to the service immediately, taking one out constitutes an express request for performance before the end of that period. You then acknowledge, in accordance with articles L.221-25 and L.221-28 of the same code, that the right of withdrawal can no longer be exercised once the service has been fully performed, and that if you withdraw while it is being performed the amount due will be proportionate to what has been supplied.
This right does not apply to a professional subscribing for the purposes of their business. Withdrawal is exercised by a simple message to julien@awakeprod.fr.
7. Availability
The service is provided without a stated availability commitment. Interruptions may occur for maintenance, updates or incidents. Technipatch is built so that these do not cut you off from your work: the current project stays in your browser, documents export to files you keep, and the field viewer stays readable without a network. It is up to you to export the documents you need for a job before going on site.
8. Liability
The checks Technipatch performs — signal and connector compatibility, inputs already taken, channels on a network link, a switch’s power budget, the current drawn on an electrical circuit — are proofreading aids, computed solely from the information entered in the diagram.
They are not an installation study, a regulatory inspection or a check by a qualified person, and they discharge no obligation regarding the safety of people, electrical installations, or rigging and lifting. The design, installation and operation of the system remain your responsibility and that of the qualified professionals working on it.
The publisher can be held liable only for proven fault and direct damage, up to the amounts actually paid for the last twelve months of subscription. None of these provisions limits the publisher’s liability where the law forbids it, in particular for personal injury, wilful misconduct or gross negligence, nor the statutory guarantees of conformity and against hidden defects.
9. Your obligations
You undertake to use the service for its intended purpose and within the law, not to attempt to circumvent its technical limits, not to extract its content in bulk, not to reverse-engineer it and not to resell it. The software licence, which is proprietary, is in the repository under the name “LICENCE”. A serious breach allows the account to be suspended after a formal notice has gone unanswered, except in an emergency affecting the security of the service.
10. Intellectual property
The code, the interface, the device library and the document templates remain the property of the publisher. The diagrams you draw and the documents derived from them are yours: the publisher claims no rights over them, does not exploit them, and you can export them at any time.
11. Personal data
The processing of personal data, its purpose, its duration and your rights are described on the legal notice page, which forms an integral part of these terms.
12. Consumer mediation
Any complaint should first be sent to julien@awakeprod.fr: most are settled there. Failing a solution within two months, a consumer may refer the matter free of charge to a consumer mediator, in accordance with article L.612-1 of the French consumer code.
No mediator has been appointed to date, as no paid plan is sold. A registered mediator will be appointed and their details published here before subscriptions open to consumers.
The European online dispute resolution platform ceased operating on 20 July 2025: it is deliberately not cited here.
13. Governing law
These terms are governed by French law. Failing an amicable settlement, disputes fall to the competent French courts. A consumer keeps the right to bring proceedings before the court where they live.
14. Changes to these terms
These terms may change. Any substantive change is announced at least one month before it takes effect to subscribers, who may terminate free of charge if they refuse it. The version applicable to a contract is the one in force on the day it was concluded; its date appears at the top of this page.