Terms of sale and use

1. Purpose

Technipatch is an audiovisual system diagram editor available online and in its apps for iOS, iPadOS and Android. It lets you draw an installation diagram, derive a cable list, a patch sheet and an equipment list from it, export it as PDF, SVG, PNG and CSV, and share it by link. These terms govern access to the service and, where applicable, the purchase of a subscription.

2. Provider

The service is published by Julien Raulot (EI), whose full identity, address, registration numbers and contact details appear on the legal notice page. Any question about these terms should be sent to julien@awakeprod.fr.

Legal notice

3. Access to the service

Drawing a diagram, generating the documents that follow from it, exporting them and sharing a link require no account and no sign-up. A share link carries the diagram in its address and opens read-only.

Saving a project to the server requires an account, created for free on an email address verified by a code sent to that address. An owner token is then issued to the browser or the app: it stands as proof of access to the projects saved from that device. If it is lost, a link or a code sent to the associated email address restores it. It is your responsibility not to pass it on.

4. Plans and prices

Drawing a diagram, checking it, generating the three documents, exporting them without a watermark and sharing them by link are free and need no account. Nothing is then kept on the server: the project stays in the browser of the machine used and in the share link.

A free account saves one project on the server and ten revisions of its history; it is created on a verified address, with no card and no commitment. Technipatch offers a single paid plan, Pro, which saves up to two hundred projects and two hundred revisions per project, and adds the logo and company name to the title block. It is taken out monthly or yearly, starts with a fourteen-day trial the first time — not on a resubscription — and can be cancelled at any time. On the website, the trial is limited to one per bank card: a card already used for a trial on another account is charged on subscription. Every account, free or Pro, opens in two browsers and in the app on one device. Opening a third browser signs out the one the account has gone longest without using; opening the app on another device signs out the previous one. No data is lost. While a payment is disputed with the bank, the account goes back to free, with no project deleted, and Pro returns when the dispute is closed. Taken out on the website, Pro is billed in euros at the price shown on the subscription page on the day of subscription, VAT not applicable, article 293 B of the French General Tax Code. Taken out in the app, it is billed by the App Store or Google Play at the price they display, taxes included. A price change only applies to billing periods after its announcement, made at least one month in advance.

5. Term, renewal and termination

A subscription is taken out for one month or one year and renews automatically for the same term unless cancelled before it ends. Before an annual subscription taken out on the website renews, a reminder is sent by email between three months and one month before the renewal date.

A subscription taken out on the website is cancelled online from the account, with no reason or formality. It takes effect at the end of the current period: the service stays open until then, and no pro-rata refund is due. At the end, the account becomes a free account again: nothing is deleted, all saved projects stay viewable and exportable, and the one most recently edited stays editable on the server. The others can only be edited again after a new subscription; the publisher may delete them thirty days after the subscription ends, after warning you by email at the account address. Export beforehand the ones you want to keep.

A subscription taken out in the app is managed and cancelled in the App Store or Google Play subscription settings. Payment, billing, renewal and refunds then follow the store’s terms. The end of the subscription has the same effects as on the website. If you subscribed on both, each subscription is cancelled where it was taken out.

6. Professional customers

The subscription is reserved for professionals — companies, associations, self-employed people — subscribing for the needs of their business. By subscribing, you declare that you act in that capacity and not as a consumer.

The provisions of the French Consumer Code specific to consumers, including the right of withdrawal, therefore do not apply. The fourteen-day trial lets you assess the service before any payment: cancelling during the trial incurs no charge.

Any question about subscribing goes to julien@awakeprod.fr.

7. Availability

The service is provided without a stated availability commitment. Interruptions may occur for maintenance, updates or incidents. Technipatch is built so that these do not cut you off from your work: the current project stays in your browser, documents export to files you keep, and the field viewer stays readable without a network. It is up to you to export the documents you need for a job before going on site.

8. Liability

The checks Technipatch performs — signal and connector compatibility, inputs already taken, channels on a network link, a switch’s power budget, the current drawn on an electrical circuit — are proofreading aids, computed solely from the information entered in the diagram.

They are not an installation study, a regulatory inspection or a check by a qualified person, and they discharge no obligation regarding the safety of people, electrical installations, or rigging and lifting. The design, installation and operation of the system remain your responsibility and that of the qualified professionals working on it.

The publisher can be held liable only for proven fault and direct damage, up to the amounts actually paid for the last twelve months of subscription. None of these provisions limits the publisher’s liability where the law forbids it, in particular for personal injury, wilful misconduct or gross negligence, nor the statutory guarantee against hidden defects.

9. Your obligations

You undertake to use the service for its intended purpose and within the law, not to attempt to circumvent its technical limits, not to extract its content in bulk, not to reverse-engineer it and not to resell it. The software licence, which is proprietary, is in the repository under the name “LICENCE”. A serious breach allows the account to be suspended after a formal notice has gone unanswered, except in an emergency affecting the security of the service.

10. Intellectual property

The code, the interface, the device library and the document templates remain the property of the publisher. The diagrams you draw and the documents derived from them are yours: the publisher claims no rights over them, does not exploit them, and you can export them at any time.

11. Personal data

The processing of personal data, its purpose, its duration and your rights are described on the legal notice page, which forms an integral part of these terms.

12. Complaints

Any complaint goes to julien@awakeprod.fr. As the subscription is reserved for professionals, the consumer mediation scheme of article L.612-1 of the French Consumer Code does not apply.

13. Governing law

These terms are governed by French law. Failing an amicable settlement, any dispute falls under the competent French courts.

14. Changes to these terms

These terms may change. Any substantive change is announced at least one month before it takes effect to subscribers, who may terminate free of charge if they refuse it. The version applicable to a contract is the one in force on the day it was concluded; its date appears at the top of this page.