How much is it, and is VAT added on top?
€19 a month, or €180 a year (€15 a month, two months free). There is no VAT to add: the publisher is under the French VAT exemption scheme (article 293 B of the tax code), so the displayed price is the one charged and the one on the invoice. A price change is announced at least a month ahead and only applies to later renewals.
How does the fourteen-day trial work?
The card is asked for at sign-up, at Stripe, and nothing is charged before the end of the trial. During those fourteen days the account is a full Pro account. If you cancel before, there is no charge at all. One free trial per card.
How do I cancel, and what happens to my projects?
From “Manage my subscription”, which opens the Stripe portal. No reason, no form. Access stays open until the end of the period already paid; there is no pro-rata refund. Then the account becomes a free account again: nothing is deleted, all your projects stay readable and exportable, and the one you edited most recently stays editable. Go Pro again to edit the others. After thirty days, those may be deleted, after an email warning you: export the ones you want to keep first.
Why is it professionals only?
Because it is a trade tool. By ticking the box at sign-up you declare that you subscribe for your work: company, association, freelancer, touring crew. Drawing itself stays open to everyone, with no account.
I need an invoice in my company’s name.
Invoices are issued by Stripe at each renewal and download from “Manage my subscription”. The company name and VAT number are entered at sign-up and appear on every invoice.
Where is my data, and whose is it?
Yours. Your diagrams and the documents that come out of them stay yours: the publisher claims nothing and does not use them. They live in a Postgres database at Supabase, in Ireland (eu-west-1 region); the site is served by Cloudflare. Every project exports as a reimportable file, at any time. There is no tracker in the application.
No password? How is my account protected?
A link sent to your address opens the account on one machine; it is valid fifteen minutes and works once. The machine then keeps its own key, which the server stores only hashed: a database leak does not make it reusable. Two machines per account, listed in the Account window, disconnected in one click. With no password, there is nothing to leak: what protects the account is access to your mailbox.
Can I switch from monthly to yearly, or back?
Yes, from “Manage my subscription”. The change applies at the next renewal.
Will the free tool shrink one day?
No. Drawing with no ceiling, every check, the three lists, PDF and CSV, the share link: none of it becomes paid, nothing is watermarked. It is in article 4 of the terms. What you pay for is what costs something to keep: the server, the history, finding your work again elsewhere.